Job Description

The Guest Services Specialist is responsible for being the face of Belleville Market and provides our guests with exceptional retail service. The Guest Services Specialist connects with guests in genuine and authentic ways while sharing information about the full Belleville Market experience, including our merchants, products, services, and events. 

The Guest Services Specialist possesses the attention to detail necessary to ensure that the sales floor is fully stocked in a way that represents merchandising standards, knows how to identify guests needs, and can help bring them to life. This position works from Belleville Market in Easton, Pennsylvania. It reports to the Guest Experience Manager and has no supervisory responsibilities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Understand and embody company values in your appearance and service
  
• Greet guests to the store with enthusiasm  
  
• Demonstrate excellent customer care skills including capturing guest information at point of sale, following up with clients regarding promotions, new product arrivals, etc
  
• Drive conversion by telling the stories of products and generating conversation with guests    
  
• Replenish product to the sales floor as needed  
  
• Exhibit awareness of current promotional events and sales  
  
• Learn and use all available technology to perform daily tasks, including Macintosh programs, customer relationship management, and point of sale systems
  
• Work as a team player to ensure each guest receives the best service possible  
  
• Contribute to a high-energy, fast-paced environment  
  
• Promote and maintain a safe working and shopping environment  
  
• Assist operations team with shipping and receiving of goods
  
• Participate in regular one-on-ones, store events, staff meetings, and inventories as scheduled
  
• Light maintenance and other duties & activities as assigned. This job description is not to be considered all-inclusive
  

Requirements

• Be positive, empathetic, honorable, and self-aware
  
• Be dependable, on-time, and able to work within agreed scheduling needs for the store
  
• Strong verbal communication skills, coachable, passion for customer service and delivering an exceptional experience for guests  
  
• Have a working knowledge of Macintosh and Google Workspace products
  
• Possess 2+ years working in a retail environment
  
• Must be available to work weekends, nights, special events, and holidays
  
• Be able to occasionally lift and carry up to 50 pounds, move easily and safely up and down stairs and ladders, and be on your feet multiple hours per day
  
• Reliable Transportation
  

Benefits

• Hourly, Flexible Schedule
  
• Opportunity for advancement 
  
• Employee Discounts

Ready to Apply?

If you’re interested in joining our team, please complete our online Employment Application using the link below. Only applications submitted through the form will be considered. Due to the volume of inquiries, we kindly ask that you do not call the store regarding application status. We look forward to hearing from you!

• Belleville Market Employment Application

Position Overview

Belleville Market is looking for an organized, dependable, and proactive Stock & Operations Clerk to help keep our modern neighborhood department store running smoothly behind the scenes. This hands-on role is essential in maintaining a clean, organized, and well-stocked environment throughout the store while supporting daily operational needs across multiple departments.

The ideal candidate is detail-oriented, able to multitask effectively, and thrives in a fast-paced retail environment where priorities can shift throughout the day. You’ll assist with inventory flow, stock organization, replenishment, merchandising resets, fulfillment support, and general store operations to help create an exceptional guest experience.

Position Details

• Part-Time Position (Up to 30 Hours Weekly)
• Starting Pay: $17.00 per hour
• Semi-Fixed Weekday Daytime Schedule
• Weekend Availability Required

Key Responsibilities

Inventory & Stock Support

• Receive, unpack, inspect, and organize incoming merchandise deliveries
• Maintain clean, organized, and efficient stockroom and storage areas
• Replenish merchandise on the sales floor throughout the day
• Monitor product levels and communicate restocking needs to department leads
• Assist with inventory counts, stock organization, and product rotation
• Support food and perishable inventory rotation and organization as needed

Floor & Merchandising Support

• Assist with merchandising resets, floor moves, seasonal transitions, and visual updates
• Help maintain visually appealing and fully stocked sales floor presentations
• Support setup and breakdown for in-store events, activations, pop-ups, and seasonal installations
• Assist departments with operational and replenishment needs during busy periods

Fulfillment & Operations Support

• Assist with packing and preparing online orders and store transfers
• Support general operational tasks throughout the store as needed
• Help maintain a clean, safe, and organized working environment
• Break down boxes, remove trash, organize supplies, and assist with light upkeep tasks
• Assist with occasional supply pickups or deliveries when needed

What We’re Looking For

• Reliable, detail-oriented, and highly organized
• Strong multitasking and time management skills
• Comfortable working independently and as part of a team
• Strong work ethic with a willingness to jump in where needed
• Able to prioritize tasks and adapt in a fast-paced retail environment
• Physically able to stand for extended periods and lift/move merchandise up to 60 lbs
• Weekend and event availability required
• Previous retail, stockroom, warehouse, or operations experience is helpful but not required
• Reliable transportation required

Why Join Belleville Market?

At Belleville Market, we’re building a modern neighborhood department store centered around thoughtful curation, hospitality, community, and independent businesses. This is an opportunity to be part of a growing retail concept where creativity, teamwork, and hustle all go hand in hand.

• Employee discounts and early access to new collections
• Collaborative and creative work environment
• Opportunity for growth
• Dynamic retail atmosphere where every day is different

Ready to Apply?

If you’re interested in joining our team, please complete our online Employment Application and submit your resume. Due to the volume of inquiries, we kindly ask that applicants do not call the store regarding application status. We look forward to hearing from you!

• Belleville Market Employment Application

Thank you for your interest in joining the Belleville team. While we don’t have any current openings, we’re always growing and looking for talented people who share our passion for creating memorable experiences.

Check back soon for new opportunities, or follow us on social media to stay updated on the latest news and openings.

Thank you for your interest in joining Belleville's Merchandising & Merchant Support Team. While we don’t have any current openings, we’re always growing and looking for talented people who share our passion for creating memorable experiences.

Check back soon for new opportunities, or follow us on social media to stay updated on the latest news and openings.